Shipping & Return Policy & Instructions
Shipping:
We strive to ensure a seamless and timely delivery experience for our customers. For orders within Cairo and Giza, please allow up to 5 business days for your package to arrive. For orders outside of Cairo and Giza, please allow up to 7 business days for delivery to other governorates. We work with reliable courier services to ensure your package reaches you safely and efficiently.
Exchange and Return Policy:Â
ON DOOR TRIALS ARE NOT AVAILABLE
REFUNDS AND EXCHANGES ARE ACCEPTED BASED ON THESE TERMS:
-Exchange/Refund requests have to be placed within 24 hours of receiving your order
-Exchanges and refunds requests should be done through our direct messages
-Items must be returned in their original packaging with all the tags attached.
-An additional shipping fee will be charged for exchanges and refunds.
Washing Instructions
All our items are DRY CLEAN ONLY